Need Help?

popular faqs

Check out our top FAQs to get a feel for how we do things around here. It’s an easy way to understand our operations.

CBD does not have contraindications with prescription medications. However, it’s advisable to maintain regular check-ups with your physician and adhere to your prescribed treatment plan. In simpler terms, always follow your doctor’s guidance concerning your medication.

Our full-spectrum products contain minimal traces of THC, which might be detectable in drug screenings. In contrast, CBD isolate products are THC-free and won’t register on such tests. Feel free to inquire about the specific product you’re using or considering to ensure you have all the information you need.

We are truly sorry this happened and we will make it up to you! Let us know and we will get your order sorted out.

Absolutely. Just give us a heads-up as soon as you can, and we’ll take care of it.

Restock times can change since we work with lots of suppliers. The best way to find out is to give us a call or ask a budtender when you’re in the store.

Follow your local recycling guidelines. We try to use eco-friendly materials whenever possible!

We source from awesome growers all over New Mexico! Feel free to ask your budtender for specifics on where your products come from.

Definitely! Give us a call at 575-492-0913 or let us know next time you visit.

Yes. Children can safely consume CBD. For the treatment of their children’s autism or ADHD, many parents opt for CBD.

Absolutely, even if you’re incorporating THC into your daily routine, you can still experience advantages from CBD. While most THC products do contain some CBD, the concentration is typically just a small fraction of what you’ll find in our products.

We apologize for any inconvenience caused by the mistake; after all, we’re only human. Kindly visit the store and we’ll gladly exchange the item for the correct one.

We don’t offer delivery at the moment, but we’re always looking at ways to make things more convenient for our customers!

We’re open:

    • Monday-Saturday: 10 AM – 9 PM
    • Sunday: 10 AM – 6 PM

We can exchange any defective or faulty products. Our goal is to make sure you’re happy with your purchase.

You’ll automatically get a notification when your order is ready for pickup.

Technology can be a pain sometimes! Give us a call at 575-492-0913 or pop into the store, and we’ll help you out.

faq topics

Got questions about our cannabis products? We’ve got answers! Check out our FAQs for info on what we offer, how to use cannabis safely, store hours, and more. Can’t find what you need? Our friendly staff is here to help – just give us a call at 575-492-0913 or stop by!

order issues

Can I cancel my order?

Help! My order is missing.

What payment methods do you accept?

delivery or pickup

Order Pickup Delegation

Missed Delivery/Pickup Protocol

Delivery vs. In-Store Pickup Options

technical faqs

Regulatory Compliance & Safety Standards

Organic Product Practices

Product Description Accuracy

faq topics

Got questions about our cannabis products? We’ve got answers! Check out our FAQs for info on what we offer, how to use cannabis safely, store hours, and more. Can’t find what you need? Our friendly staff is here to help – just give us a call at 575-492-0913 or stop by!

order faq

You can place an order online, but you’ll need to pick it up at our store during our regular hours. We don’t currently offer delivery.

We’ve got a great selection! Flower, pre-rolls, cartridges, concentrates, edibles, topicals… you name it!

Browse our website and place your order anytime. We’ll let you know when it’s ready for pickup.

Right now, we take cash, VISA, and Mastercard. There’s also an ATM in our store for your convenience.

Yes! All customers must provide identification. Customers may bring driver’s licenses, identification, passports, etc.

We’ll have your order ready for pickup in discreet packaging.

Absolutely! We offer bulk flower discounts on certain strains, and our loyalty program lets you earn points towards in-store purchases.

Definitely! Give us a call at 575-492-0913 or let us know next time you visit.

technical faq

Definitely! All our products undergo lab testing for quality, potency, and to make sure they’re safe.

Flower has test results right on the jar. Edibles usually have a QR code where you can access the info.

Some are! If that’s important to you, just ask, and we’ll point you to the right options.

We do our research! We only source from trusted producers, and all the necessary info is on the packaging.

We carry a variety, so you have choices depending on what you prefer.

Absolutely, our staff is here to help! Plus, some of our producers provide that info directly.

Start with the guidelines on the product and always remember to start low and go slow!

Cannabis is psychoactive, so it’s important to use responsibly. It’s for adults 21+ only, unless recommended by a doctor.

Unfortunately, no. We can only sell what’s on our website and store menu.

Yes, we operate within all New Mexico’s cannabis regulations.

Let us know! Customer satisfaction is our priority, and we’ll do our best to resolve any issues.

delivery & pickup faq

Not at this time. All orders need to be picked up in our store.

When you place your order online, just select the in-store pickup option. We’ll be open during our normal business hours for you to swing by.

No, sorry. For security reasons, the person who placed the order needs to be the one who picks it up and pays, with a valid ID.

Yep! It’s a quick and easy option.

Let us know, and we can hold your order until the next day. Otherwise, orders get canceled at the end of the business day.

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